Reviews

Oct 12, 2020

"As a real estate agent, I have clients that want to lease their homes or condos. All County PM has been my go to referral, and my clients have all been happy with their services."

Aug 26, 2025

"If I could give 0 stars, I would. In January 2025, the property I was renting was sold. I had no clue this was happening until I got an email with a Welcome Packet from All County NEO on January 27. The link to access their portal wasn't working, and rent was due February 1. I usually pay rent via Chase Bill Pay, but I couldn't do that because the check wouldn't have arrived on time. So, I had to pay a credit card fee, which was an extra $50! Credit card fees were not included in my original lease, so I didn’t feel I should’ve had to pay it, but I digress. When I voiced my concerns about the onboarding process, I was met with a not-so-nice email from Rob Grahovac, the OWNER. This already left a bad taste in my mouth. Lawn care was included in my original lease. The people they sent did a TERRIBLE job. They didn’t weed whack and missed spots (photo #1). I put in a maintenance request and they said they did what they were supposed to do per their agreement with the lawn care company. As if that wasn’t bad enough, they didn’t mow the grass for nearly a month!!!!!! It was mowed the first 2 weeks of June, then neglected. The grass got over 17 inches tall (photo #2)!!!!! When I put in a maintenance request, Tabatha Keller said lawns get mowed twice a month and mine was already mowed twice in June, so they wouldn’t come until July. So, I reported it to the city! Once it was finally mowed again, it looked awful and there were grass clippings everywhere. My lease ended July 30th. In June, I still hadn’t heard anything about lease renewal. I reached out about it in June 7th. I didn’t receive the new lease until June 18th. I had to follow up 3 times. Lawn care would not be included anymore, and basically I’d be responsible for all maintenance (photo #3)??? They only increased rent by $53, but also wanted to charge a $25 monthly “Resident Benefit Package” fee. No thanks. I moved out on July 25th. I had to drive 35 minutes to Hudson to return my keys to their office as they don’t accept them mailed. They also refused to do a final walkthrough. By August 13th, I still haven’t heard anything regarding my security deposit. They informed me they don’t have it as the property owner fired them (photo #4). Would’ve been nice to know!!! I reached out to the owner, who said she reached out to them and they said it’ll be postmarked no later than August 28th. Legally, I’d need the deposit no later than August 27th. So not only did they LIE about not having my security deposit, they tried to keep my deposit longer than 30 days!!!! Don’t worry, I got it on August 20th only after me and the property owner spoke with them. The lack of communication and accountability of this company is genuinely astounding. Tenants, do NOT rent from this company. Owners, do NOT allow this company to manage your properties. If anything, manage your own properties. All of this happened in only 6 months… imagine if I had been with them for a whole year lease…"

Oct 31, 2024

"My wife and I had the pleasure of working with Maira G. She was helpful and made the process of applying simple. We would absolutely work with her again in the future"

Dec 6, 2024

"We're delighted to share our outstanding experience with All County Cumberland, following the completion of our tenant's lease. Over the past 24 months, their team has consistently demonstrated exceptional property management skills, surpassing our expectations in every aspect. Their dedication to maintaining open communication channels and promptly addressing any issues that arose was impressive. We appreciate the hard work and commitment the team displayed in managing our rental property with utmost care. Thank you, All County Cumberland, for providing top-notch service. We're grateful for the opportunity to have worked with you."