Reviews

Sep 12, 2016

"We drove 30 min. on a Sunday at 630pm to view a house because THEIR agent cancelled our 4pm Friday appointment. When we arrived 6 other people showed up shortly after, 2 by taxi and 4 by a van that dropped them off. Including the agent, 8 people were at the house at 630pm on a Sunday. The house was about what you would expect for $600 a month, but that was ok because we are trying to save up for a mortgage and need cheap rent. On their listing (on realtor and zillow) it says "pets ok." Our friends dog had 23 puppies and as luck would have it, we literally got a puppy that very same day. Since we liked the home and 6 other people were there we felt pressured to apply right away, which we did at $25 per application per adult (2 of us so $50). About 30 min. After we applied the agent, who was so polite in person, texts me that the owner of the house is NOT accepting pets (even though THEIR listing says otherwise). I thanked her for her time and informed her we would be immediately contacting our bank account stopping the $25 application fee from being paid (which we did right away). I did not receive a text or email thanking me for my interest nor an apology for the misinformation on their listing, or for cancelling our original appointment. I cannot tell if this was some scam to get our "application" fee or if they just put the wrong info on their listing but either way it's a pretty poor way to treat people. Additionally it was not as if this was a super updated beautiful house, it had horrific 80's poop brown carpet, scratched faded wood floors, the entry step was hazardous, and the "shower" in the basement looked like something out of silence of the lambs... so what further damage could a 8 week old puppy do? The house already smelled like a library that been farted in for 15 years and the neighborhood was 2 streets away from drug town usa."

Jul 16, 2016

"Just awful service and communication. Janeal Peele was who I contacted and NEVER responded to any of my multiple e-mails to her over a 2 week period. The company largely seems uncaring and irresponsible when it comes to managing their properties. Wouldn't trust these people farther than I could throw them. Avoid!"

Aug 13, 2021

"Honestly every single conversation with the women in the office has been a total nightmare I try my best to be polite and I just dont get what they have against me. There was a change mid lease from one agent to these guys and any time I call to have a question on somethint and dont understand what they mean and ask them to repeat something they react by screaming at me.. Multiple times ive had to ask them to settle down that I mean no disrespect and am just confused as to what they mean. Ive never once yelled at them or given them any problems but am constantly met with extremely disrespectful blow ups on their end that I try and deescalate. Its completely unprofessional and am so confused as to why I'm always met with such disrespect. 0/0 would never recommend to future renters.."

Aug 17, 2023

"I'm truly impressed by this property management company. Their communication is top-notch, keeping us informed through an easy-to-use owner portal. It's a refreshing change from the norm!"