Reviews

Jun 12, 2024

"AVOID. AVOID. AVOID. If I could give 0 stars I would. We experienced numerous problems at move-in: large appliance sitting in living room for several weeks, broken door and several unpainted walls etc. At move out, David Theurer emailed us he was taking a large chunk of our security deposit for a $600 cleaning fee (the house was 1800sqft, empty and cleaned prior to move out) and $200 for "above average wear and tear" (3 nails in 1 wall and 1 small area of chipped paint from a command strip). We asked to see the invoice for the $600 cleaning fee which David said he did not have one to show us. We also asked for the justification of the $200 wear and tear charge - and he also couldn't explain that. When we started asking for proof, he said he would give us some of the money back. He has not given us the money back to this day. We have an email where he admits to overcharging his clients at move out (fraud), which obviously this is all proof of. If you want your security deposit back, NEVER rent with this company. They steal money from their clients. Update 6/11/24: David’s reply to our review below is a perfect example of how you will be treated by his management company. He does not see you as his “client” even though your rent checks will be made out to his company, he wants nothing to do with you. After several weeks of back and forth, David stopped replying to us. We called several times, left voicemails asking to speak with him and he never once called us back so we could resolve this in a timely manner. The only way we received the proper reimbursement was to file a formal complaint with the Better Business Bureau. My husband and I have lived in many cities, never have we had an experience anywhere near this. His move out charges are disproportional to any other rental company we have rented through (including Boston & New York). He was never clear with explaining the charges. His wife (Lori) who also ran the management company with him, falsely completed the move in inspection and did not correct it when we pointed out errors at move in. We reached out to speak with David's supervisor and to no surprise, he is his own supervisor which is why he gets away with treating his “not clients” as such. This company is horrible to work with. Take it from us, find another rental company to rent from."

Apr 24, 2025

"This company makes it impossible to view a property. They require you to work around their schedule. When asked what works for their schedule, no answer is given just prompted to reschedule again hoping it works for them. Response time is terrible. A true disservice to any home owner who uses them."

Nov 15, 2016

"I have been working with Lisa Hueholt at All County for the past few years now and she has done an excellent job keeping my rental property rented. I highly recommend. I do not have to worry about phone calls from tenants. They handle it all and my rent is deposited directly into my bank account."