Reviews

Oct 10, 2017

"Nicole is fantastic! She helped us find and get into the perfect rental within a week of losing our home in the Florida Keys after Hurricane Irma. She continues to be very professional and very responsive as we get settled. Thank you!"

Dec 21, 2021

"They took 9 months to fix a serious plumbing issue. Then the vendor they sent didn't do a clean job repairing it. Attempted to contact them twice about some kind of compensation, since I've had sewage literally pooled in my basement since I moved in 9 months ago. No response from them at all except the occasional automated text asking to review them. So, here ya go."

Jun 14, 2023

"Poor communication, rented a house but portrayed it as available until after I paid the application fee."

Jan 4, 2019

"Had a Terrible experience with this company, On December 30th I received a messages confirming a showing at one of their places and then a few days later they changed times from 11am to 3pm and still I confirmed it was fine. I get a message january 2nd confirming the time again. Today on january 3rd, they sent me a reminder 2 hours before asking if I was still coming to the showing and again confirmed. Showed up and after 10 minutes after 3pm, I called and asked why no one was there, the man I talked to said there was no showing today only on January 8th. I told him I received several messages about confirming today as the showing.. he then says he is calling one of the realtor to see if they are running late and said he would call me back and never calls back. I eventually left.. WORST experience I have had and I wouldn't trust my time or money with this company. Fair warning to anyone else looking to rent from them."

Jun 13, 2017

"Do not use All County for property management. You and your tenant will be neglected and mishandled until the point you're forced to intervene, and then upon intervening to keep your tenant happy (because they ARE your customer), All County will claim your intervention is the reason things went sour. And if you think the treatment is bad while under contract, wait until you try to part ways. The second you tell them you're not renewing with them, any shred of professionalism and care that might have been lingering, goes right out the window. If you feel like paying upper-end fees for bottom-of-the-barrel service, by all means sign up with All County. Specific Areas of Failure Include: - During the open house showing, when asked how much the rent was by a potential tenant, the manager doing the showing didn't even know what the listing price was and asked me as if I were the expert. - Say goodbye to your first month's rent right off the bat, because they ding you with a 50% listing fee, AND a 10% management fee, AND repair deposit withholding, AND insanely overpriced repair/cleaning costs upon start up ($10 for one light bulb, I kid you not). - A good deal of the repairmen that come by will just be a friend of a friend; no business reputation, and dubious credentials to work on certain things like plumbing/electrical. But they charge as much as a repairman, so it's the same thing right? - When your tenants put in work orders, a good deal of the time they will get lost in the system, and then your tenants will have to contact you to get All County to acknowledge the deficiencies. - Look forward to repeat charges and shoddy work. "Oh, you wanted that item fixed? No our guy just went and did an evaluation on it. We can charge you more to fix it next time. Should only take another two weeks". - Upon completion of the contract, they mailed the customer deposit to the wrong address (because I guess it would've been too difficult call and verify an address before mailing thousands of dollars?). So, because of their snafu, I got the pleasure of spending $60 for them to cancel the previous check, and send a new one to the correct address. Make the call for yourself. But trust me, your money would be better spent paying a friend $20 to go collect the check and make sure the house is still standing."