Reviews

Dec 4, 2017

"I recently used All County Cumberland to search for a new home and was extremely happy with the full service provided. Stephanie assisted with every question and was very patient with me! The entire process was seamless and could not be happier with the excellent customer service. Highly recommend to anyone looking for a professional property management firm."

Aug 12, 2025

"Great service. Joslin was very quick and easy to work with and very friendly."

Oct 22, 2016

"Horrible, HORRIBLE company. Put me in a house with termites and black mold, then after consistently complaining and getting sick from the mold, they moved me into a duplex with terrible neighbors and terrible living conditions, with black mold again!! Wouldn't resolve any issues. Would constantly lie to you. Would mock you. Would unnecessarily charge you random fees and hope you wouldn't notice. Coming from a big real estate and business family, these people have NO ethics or understanding on how renting homes to people works. TERRIBLE!"

Jul 22, 2025

"As a tenant: I understand that All County is running a business and representing property owners, but it’s important to remember these are people’s homes and daily lives. While my experience hasn’t been entirely negative, there were some serious issues that future tenants should know about. When I gave notice to move out, I was given less than 24 hours’ notice for showings. I explained that it wasn’t a convenient time—I had a dentist appointment, work obligations, a babysitter lined up, two dogs, and a toddler to manage—but they insisted on showing the property anyway. The person who came to show it arrived 20 minutes late, with no call or text, leaving my sitter, toddler, and dogs waiting outside in 90-degree heat. It was unprofessional and stressful. Communication throughout the process was poor—I often didn’t know if or when someone was actually going to show up. I also own a home that’s managed by a rental company, so I understand the owner’s perspective and the importance of filling vacancies. But tenant experience matters too. Maintenance during my lease was inconsistent. Some things were rigged from the start, and when I asked for repairs, I was told to “just watch YouTube videos” to fix them myself—including a malfunctioning smoke detector. I had to fight to get the fireplace fixed, and when a professional finally came, he said it would’ve been dangerous for me to attempt the repair myself. The most alarming issue was that a handyman sent to my unit made inappropriate sexual comments toward me. I felt unsafe in my own home and ended up installing a door camera for protection. That should never happen, and it was never truly addressed. Bottom line: If you rent here, inspect everything thoroughly before moving in. And if you’re looking for a management company that communicates well and treats you like a human being—not just a number—you might want to look elsewhere."