Reviews
Take a look at what people are saying about All County.
Jan 26, 2021"I have been using Dave and team's services for more than three years now. I find them very professional, responsive and also very easy to work with. I strongly recommend All County for their quality of service with reasonable pricing."
Sep 24, 2025"The communication with this company has been wonderful. We appreciate the way this company operates. Thankful to be working together!"
Oct 16, 2025"I am a property owner and have been working with Mike Ovitt, owner and his team for the past 2+ years. While I rarely leave negative reviews, in this case I feel I'd be doing a disservice to others considering doing business with this company, if I didn't share my honest experience. I first connected with Mike Ovitt on the ThumbTack app, looking for a reputable and professional PM company for our lake property. To be fair it's not easy to find a reliable PM company that truly prioritizes customer service with care and diligence. After several messages with Mike I ultimately went with them because of his firefighter background and stated commitment to professional service. As an active duty career servicemember myself, I valued his service. Sadly I'm unable to say the service I've received from his company has rose to the level of his promises. Some examples, each month I find I have to conduct due diligence to ensure I'm being paid the right amount, I hired them to save my family time, sadly this hasn't been the case. I've consistently experienced a real lack of care in the form of attention to details regarding payment and follow through. To this day, it's been a challenge to reach Mike, the owner directly about my concerns. I regularly don't get replies to my emails trying to address my dissatisfaction. Yet they are always on top of collecting their 10% PM fee each month and 50% resident placement fee - whether they are qualified or not. I've lost confidence in All-County through my experience working with them, I'm afraid to find out what the condition of our luxury, lakefront property is in now."
Oct 11, 2024"I must preface this review by acknowledging my relative inexperience with renting, let a lone through a management company, as I have been fortunate enough to own my own home for most of my life so I am a bit ignorant to what's customary. My wife and I recently relocated to Colorado Springs, and we opted to rent initially, rather than purchase, to familiarize ourselves with the greater Colorado Springs area. Our original rental management company was acquired by All County Colorado Springs (All County CS), and, at first, the change was almost imperceptible. The company was rather uninvolved, apart from a somewhat perplexing habit of leaving weekly notes on our front door regarding the exterior condition of the property. While an unusual practice, it was not unduly troubling, and we consistently maintained the property in excellent condition. The challenges with All County, however, began to surface during our departure. Despite the generally pleasant demeanor of the staff, there was a marked lack of consistency in the information provided regarding our lease termination. Upon purchasing a home and deciding to break the lease, I reached out to clarify our obligations. A member of their staff assured me—multiple times—that we would not be liable for further rent after vacating the premises at month’s end. I found this somewhat surprising, yet the gentleman persisted in his reassurances. Several weeks post-departure, I was informed, rather to the contrary, that further rent was indeed due. Whilst I had anticipated potential obligations upon breaking the lease, the inconsistency was irksome and suggested a distinct lack of professionalism. Additionally, upon receiving the initial disposition, we were confronted with a variety of charges, including repair costs, rent, a “late” fee (even though I was told I was obligated for any further rent), and remaining utilities—all of which totaled nearly double our security deposit. Aghast, at first, we do have kids and 2 dogs so most of the charges, to include the rent mentioned prior, seemed reasonable. While we were prepared to settle the balance, I ultimately raised several disputes with the charges we deemed unreasonable. Regrettably, the process of finalizing a revised disposition, accounting for these disputes, was excruciatingly protracted. Over the course of several months, I placed numerous calls, only to be informed repeatedly that dispositions were handled by a single individual, requiring me to call back at later intervals—at which point, I found myself wishing I had simply paid the original disposition just to bring our dealings with them to a close. It appears that All County’s greatest shortcoming lies in its administrative procedures—a rather crucial aspect of rental management. Perusing other reviews, one finds a familiar theme of administrative inefficiency, although a lot of the reviews seem a tad exaggerated. While adequate during our tenancy, All County’s handling of the move-out process revealed a considerable gap in both professionalism and operational efficacy. In summation, a three-star rating seems a judicious appraisal. They were sufficiently competent throughout the duration of our tenancy, yet their performance during the lease termination process displayed an unfortunate degree of mismanagement."